Yes - We offer free international delivery to over 200 countries. However, there are some locations which we are unable to ship to. If you happen to be located in one of these countries we will contact you.
We are pleased to offer our customers free international delivery on all orders.
Estimated delivery time varies by location. Typical shipping windows are 7 - 14 days* although some orders may arrive sooner. For further information, please see our Shipping & Delivery page.
*P.S. This doesn’t include the normal warehouse processing time.
If you do not receive your order within our guaranteed timeframe of 45 days, you may request a refund or a reshipment. Please see our Returns Policy for further information.
Yes we provide tracking information for all orders.
Heads up: Your package status may not update for 2 or 3 days at a time via the tracking link we sent you. So don’t worry – it’s totally normal for your package tracking to stay the same for a few days. Also, packages only go out for shipping Monday through Friday.
Yes - All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Once your order's gone through, you should receive a confirmation email from us. Please also check your junk/spam folder, if you don't receive an email, please contact us.
We ship from different parts of the world using different carriers so some items in the same purchase may arrive earlier than others. If you'd like to know the status of your other items, please contact us with your name and order number.
If for any reason you would like to exchange your product, perhaps for a different size, you must contact us here first and we will guide you through the steps. For information on our returns policy please see our Exchanges & Returns.
Please contact us within 14 days of receiving your order and submit a refund / reshipment request. For more information please see our Exchanges & Returns.
In the event of a lost package or damaged item please contact us and we will address the specific issue. We ask that you please wait 60 days from ordering before assuming the item is lost. For damaged goods, please contact us and include photographs of the damage.
We accept Visa, MasterCard and American Express credit and debit cards. You can also choose to pay with PayPal which is a safer, easier way to send and receive money online. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment. PayPal can be used to purchase items by Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E-check (i.e. using your regular Bank Account).
Absolutely not – We never have access to this information. Your data is completely safe.